Privacy policy
Your data, handled with care.
This policy explains what personal data Swizzys uses when you browse the website, place an order, join the mailing list or send an enquiry—and the choices you have.
- Plain language
- Purpose limited
- Your choices
01OrdersDelivery + payment
02EnquiriesMessages + replies
Clear by design
a clear purpose
market focus
your personal data
answered personally
This is the privacy-policy design and content framework. Swizzys’ full legal business name, postal address and the final hosting, payment, analytics, newsletter and delivery providers must be inserted after the WooCommerce setup is confirmed.
At a glance
Know what happens to your data.
01
Data we collect
Order, enquiry, newsletter and technical information.
Read section →02How we use it
Orders, support, security, legal duties and marketing choices.
Read section →03Who receives it
The service providers needed to operate the shop.
Read section →04Your choices
Access, correction, deletion, objection and contact routes.
Read section →Who is responsible?
The data controller.
The controller decides why and how personal data is used for the Swizzys website and shop.
CONTROLLERSwizzys
Switzerland
hello@swizzys.ch
01
Data we collect
Different moments, different details.
Swizzys should collect only the information needed for a defined purpose. The exact fields will reflect the final WooCommerce checkout and forms.
Order and delivery data
Name, email address, telephone number if requested, billing and delivery address, ordered products, size, price, order number and transaction reference.
Payment information
The selected payment method, payment status and transaction reference. Full card details are handled by the chosen payment provider rather than stored directly by Swizzys.
Enquiry and project data
The details you submit through retail, wholesale, custom-design or general contact forms, including company information, messages and uploaded project material if that feature is enabled.
Technical and usage data
IP address, browser and device details, timestamps, security logs, page interactions and cookie identifiers where those technologies are active.
Newsletter data
Email address, subscription status, consent record and newsletter interactions when you choose to join the mailing list.
02 · How we use data
Every use needs a reason.
SituationPurposeReason
Retail order
Take payment, prepare and deliver the order, send order information and manage returns or support.
To perform the purchase contract.Contact, wholesale or custom brief
Review the enquiry, reply, prepare an offer and manage a potential or active business relationship.
Requested pre-contract steps, contract performance or legitimate business interests.Accounting and compliance
Keep required transaction records, respond to lawful requests and establish or defend legal claims.
Swiss legal obligations and legitimate interests.Newsletter
Send Swizzys news and offers and maintain the subscription list.
Consent, which can be withdrawn at any time.Website security and improvement
Keep the shop functioning, prevent misuse, understand errors and improve the customer experience.
Legitimate interests; consent where required for optional cookies.03 · Service providers
Data follows the work that must be done.
Swizzys shares personal data only with providers that help run the website, complete orders or answer enquiries, and only to the extent needed for that task.
Website & shop
WordPress, WooCommerce and the final hosting provider process website, account and order data.
Payments
The selected payment provider processes payment data and returns a payment status or transaction reference.
Delivery
The selected carrier receives the name, delivery address and contact details needed to deliver an order.
Email & forms
Email, newsletter and form providers process messages, subscriber details and delivery records.
Analytics
Only the analytics tools activated during implementation should be listed and used according to the cookie choices offered.
Professional support
Accountants, advisers or authorities may receive data when required for compliance, claims or a lawful request.
Launch requirement
Replace each category with the exact provider name, country, purpose and relevant privacy link after the WordPress stack has been selected. Any transfer outside Switzerland must identify the destination and the safeguard used.
How long?
Not forever—only as long as needed.
Retention depends on why the data was collected and any Swiss record-keeping requirement. The operational schedule below must be confirmed during implementation.
Orders & invoices
Kept for the applicable Swiss accounting, tax and legal retention period.
Enquiries & projects
Kept while the conversation or project is active, then only for a justified follow-up or legal need.
Newsletter
Kept until you unsubscribe or Swizzys stops the mailing list, subject to a minimal suppression record.
Logs & cookies
Kept according to the final hosting and cookie schedule, then deleted or anonymised.
04 · Your choices
Your data should never feel out of reach.
Depending on the circumstances and applicable law, you can ask whether Swizzys processes your personal data and request access, correction, deletion, restriction, objection or portability. You can also withdraw consent for future processing.
Some requests may be limited by legal duties or another valid reason to retain information. Swizzys may ask for enough information to verify that the request relates to you.
Email a privacy request →Ask what personal data is held and how it is used.
Ask for inaccurate or incomplete information to be updated.
Ask for data to be removed where no valid reason requires it to be kept.
Object to certain processing, including direct marketing.
Change your mind where processing is based on consent.
Raise a concern with Swizzys or the Swiss data-protection authority.
Reasonable safeguards
Swizzys uses appropriate organisational and technical measures to protect personal data. No internet service can promise absolute security, so access and providers should be reviewed regularly.
Custom-production coordination
For a custom sock project, relevant business contact and project information may be shared with the production partner in Portugal when necessary to prepare or deliver the project.
Last updated 9 August 2026
This policy should be updated whenever the website’s services or data practices change. Material changes should be made clear on this page.
A privacy question?
Ask Swizzys directly.
For a data request or question about this policy, email Swizzys and describe what you need. We will reply using the information needed to handle your request.
hello@swizzys.ch →